Shipping policy
BriarfieldHome ships furniture according to the size, weight, packaging, and delivery requirements of each item.
Order Processing
Orders are generally processed within 1–2 business days after payment and order information have been successfully received.
Processing time is separate from the carrier's transportation and delivery time.
Shipping Charges
Because furniture products can vary considerably in dimensions and weight, shipping charges are calculated according to the size and delivery requirements of the furniture being ordered.
The shipping charge is $20.00 or more, depending on the furniture size and applicable delivery requirements.
The applicable shipping charge will be presented during the ordering process or at checkout before the order is completed.
Delivery
After an order has been processed, it is prepared for shipment and transferred to the applicable delivery carrier or service.
Actual delivery timing may vary depending on the product, destination, carrier operations, weather, holidays, transportation conditions, and other circumstances outside our direct control.
Any delivery estimate provided should therefore be regarded as an estimate rather than a guaranteed delivery date.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If an address needs to be corrected after an order has been processed, please contact us as soon as possible. Additional charges or delivery restrictions may apply where the carrier has already received the shipment.
Delivery Issues
If a package is delayed, damaged, lost, or otherwise affected during transportation, please contact us with your order number and relevant details. We will review the situation and work with the applicable shipping provider when necessary.
For damaged furniture, customers may be asked to provide photographs of the product and packaging so that the issue can be properly evaluated.
Shipping Delays
Although we work to process orders promptly, circumstances such as carrier delays, severe weather, transportation disruptions, inventory issues, or other events outside our reasonable control may affect delivery.
If we become aware that an order cannot be shipped within a previously stated timeframe, we will communicate the applicable delay and available options in accordance with applicable requirements.